New failover in Dualog Network Control

Introduction

In Connection Suite 5, we are introducing a new method for detecting whether an internet carrier is disconnected by utilizing ICMP/Ping.

This enhancement enables Dualog Network Control to more accurately assess the status of each carrier’s internet service, leading to improved failover management.

This feature is especially beneficial for vessels with multiple onboard internet gateways. Additionally, we’ve implemented enhanced control over carrier selection, allowing the captain to easily enable or disable carriers manually via the ship’s user interface.

Steps to configure the new failover settings (Dualog Apps Portal)

1. Select “Connection Suite” under the main menu
2. Click on the Network Control option under the sub-menu
3. From the network traffic overview list, find the ship you want to configure
4. Click on the ship name, and the list of carriers will be displayed
5. To configure the carrier, click on the icon to the right of the name and then click
“Configure”
6. A popup with the failover settings will appear

The three options available are “Initial state”, “Automatic testing” and “Allow override”.

• Initial state is the default state for the gateway. This is the state the gateway is in
  when Network Control first starts up before any test or override is applied.
• Automatic testing tells the system whether it should do automatic testing for the gateway. When enabled, the new WAN connectivity test will be used.
• Allow override tells the system if anyone will be allowed to override the enable /
  disable the carrier manually from the ship’s user interface.

By default, autotest is enabled for all carriers (except FleetBroadband and Iridium OpenPort).

Override connection from the ship user interface

A new "Connections" section has been added to the main menu of the ship’s user interface. On this page, users can view the current status of each carrier’s connection and manually enable or disable a carrier, provided the previous configuration permits it.