Account Password Reset

  • INTRODUCTION

This article will describe how to administer an account on Dualog Portal, where you will need an account with the role "Owner" to perform the necessary user account administration.

  • PASSWORD RESET
  1. Under Dualog Portal, go to Connection Suite > CS Accounts (Alternative Direct Link)

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  2. Select the account > Click on "Change password" (Minimum = 8 characters)

  3. Enter new password > Click on "Change password"

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  • SELF PASSWORD RESET (FOR SHIP CONNECTION SUITE VERSION)
  1. The Ship Connection Suite version needs to be on 3.0 at the minimum (Click here for latest download links)
  2. Click here for the article on Crew Self Password Reset - Connection Suite 3.0
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