Configuring Microsoft Office Outlook 2013 with Dualog IMAP

INTRODUCTION

This document describes configuration of Microsoft® Office Outlook® 2013 for use with Dualog® Connection Suite™ Ship via the Internet Message Access Protocol (IMAP) (version 4).

PREREQUISITES

Outlook 2013 should be fully and correctly installed. If Outlook is being used for the first time (and depending on various options chosen during the installation of Microsoft Office) the installation disk for Microsoft Office might be prompted for.
Dualog Connection Suite should be fully and correctly installed. To verify that the Outlook user’s account is present, and configured as required, it is recommended that a test message is first sent using Dualog WebMail. (The user can send a message to him/her-self to verify that the account is correctly configured).

CONFIGURING OUTLOOK 2013

Start Outlook (e.g. from the Windows program menu). By default, it is accessed as follows:
Start / Windows > Microsoft Office > Microsoft Office Outlook

Note: When you start Outlook for the first time you might be prompted to import e-mail and account information from other (detected) e-mail systems. Select “Cancel” for each prompt presented.

•  New Account Creation (Wizard)
  Select “File”. From the dropdown menu that appears select “Info”, “Accounts Settings” then “Account Settings...”

Select tab “E-mail” and click “New...”

Select option “Manual setup or additional serer types” and click “Next”:

 Select “POP or IMAP” and click “Next”:

In “More Settings”:

• Select the first tab “General” and enter a meaningful name for the new account – normally, this should include the vessel name and the rank / role for the account being created:

Click “OK” to save the settings. Ensure “Remember password” is enabled then click “Next”:

Click “Close” after Outlook has tested the configuration::

Click “Finish” to close the Add Account dialogue.

By default, Outlook sends new messages (to the on-board Dualog mail server) immediately and periodically checks the IMAP4 mailbox for new received messages. According to the company settings, it might take a while for new mail to be available on board.