INTRODUCTION
Navigating the challenges of limited and expensive bandwidth at sea, the system diligently monitors the usage of every seafarer and provides administrators with a thorough overview from the shore. In this article, we'll guide you through the process of generating and exporting both quota volume and transaction reports, step by step.
Please note that the quota report currently applies exclusively to roaming (crew) accounts.
VOLUME REPORT
This report displays all seafarers' account registered onboard a vessel based on a given date range, alongside the following:
- Hire schedule
- Additional Purchased quota spent (If applicable)
- Volume Quota (How much free and eligible quota has been consumed)
STEPS
- Login to Dualog Portal
- Expand the menu located in the top-left corner > Connection Suite > Quota
- Click on "Generate Quota Report"
- Select "Volume Report" under Report Type
- Specify and select the following
- Quota Period (Month/Week/Day)
- Select one or more ships
- Generate the report
- Export to CSV if needed
TRANSACTION REPORT
This report displays all seafarers' account registered onboard a vessel based on a given date range, alongside the following:
- Vessel Name
- Method
- Transactions Type
- Amount (In Bytes)
- Price
- Discounted Price
STEPS
- Login to Dualog Portal
- Expand the menu located in the top-left corner > Connection Suite > Quota
- Click on "Generate Quota Report"
- Select "Transaction Report" under Report Type
- Specify and select the following
- Quota Period
- Accounts or Group
- Transaction Types
- Select one or more ships
- Generate the report
- Export to CSV if needed
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