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Dualog Access
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Dualog Drive & Dualog Protect
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Connection Suite Core
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Internet Services
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Email Services
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Antivirus Distribution
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File Transfer
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Dualog Apps
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Firmware
Promoted articles
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Latest Connection Suite Download Links
- INTRODUCTION
On this page, you will find the latest download links for Dualog Connection Suite. Click on the link related to the product you wish to download and select where you want to save the file on your PC.
- CONNECTION SUITE 3.0 FILES
File/Link Size Purpose setup_x64_3.00.003.exe 502Mb Full installer 64bit (x64), includes Oracle 11G setup_x86_3.00.003.exe 484Mb Full installer 32bit (x86), includes Oracle 11G core_setup_3.00.003.exe 181Mb Core setup, installs only Connection Suite Upgrade_2.36-3.00.003.exe 74.4Mb Upgrade from 2.36/2.38/2.39 to 3.00.003 Instant Vessel Kit 3.00 - 002 878Kb Clean-up database to a fresh start (Specifically for 3.00.001 and 3.00.002) Instant Vessel Kit 3.00.003 878Kb Clean-up database to a fresh start (Specifically for 3.00.003) Welcome Guide (Captain).pdf 291Kb A quick guide on familiarizing with the new user interface Welcome Guide (Crew).pdf 233Kb A quick guide on familiarizing with the new user interface
Click here to download the unattended versions of the same installers.- OLDER VERSIONS
If you need an even older version of Dualog Connection Suite, please inquire Dualog Support at support@dualog.com.
- INTRODUCTION
This guide describes the necessary steps to install the latest version of Dualog Connection Suite. The PC where Dualog Connection Suite is going to be installed will be referred as "Dualog PC".
- REQUIREMENTS
The Dualog PC must match the current  System Requirements. |
| Any preexisting installation of Dualog Connection Suite and its related modules need to be uninstalled from the Dualog PC. |
| A Full Dualog Connection Suite installer file (usually named setup_x64_[version number] or setup_x86_[version number]. |
| A Dualog Startpack that matches the Connection Suite version that is going to be installed. |
- INSTALLATION PROCEDURE
- Doubleclick on the setup_x64_2.32.002.exe. If you receive an error stating that your Operative System is not compatible with this version, doubleclick the setup_x86_2.32.002.exe file.
- Click on “Yes” on the following pop-up dialogue box.
- Click on “Next”, then on “I Agree”, then on “Next”.
- You will see a popup window confirming that Port 80 is available for Dualog Web Server. In the unlikely event that the port 80 is occupied by something else, choose port 81 and click on OK, then in the following window click on “Next”.
- You will be now prompted to choose if you want to install Oracle XE as a part of the installation. Make sure that Archive Log are ticked and click on the Install button.
- After a minute or so you will be asked to choose if you want to install the Duacore Pro service. Click on “Yes”.
- At the Installation Complete window, click on “Next”, then on OK. At this point the Oracle database installation procedure will begin.
- ORACLE 11g EXPRESS EDITION INSTALLATION PROCEDURE
- On the InstallShield Wizard for Oracle Database 11g Express Edition welcome window, click on Next.
- Click on “I accept the terms in the license agreement” and click on “Next”, then “Next” again.
- When prompted to enter and confirm a password for the database, write the following password: oracle
- Confirm the password and click “Next”, then click on the Install button. When the install procedure is complete, click on the “Finish” button.
- When you see the “Database Initialization OK” window, click on “Next”.
- You are now requested to insert the StartPack file. Click on the “…” button, navigate to where the StartPack file is located on your computer and click on Next.
- You will be prompted to allow the Apache service through the Windows Firewall. Select all options (Private networks and Public networks) and click on the “Allow access” button. Complete the installation.
- You will be asked if you want to reboot the PC now. Click on "Reboot Now".
After the PC has rebooted, test all Dualog functionalities (send and receive emails, test internet surfing, register crew on board where applicable) and if you notice something out of ordinary, please contact your IT department or Dualog support @77621911
If this is not a new installation of Connection Suite and you possess an IMAP backup that needs to be restored, you can start the procedure anytime now. If you are preparing a reinstallation, remember to perform an IMAP backup before uninstalling Connection Suite.
If you are planning to install the Dualog ESET Antivirus solution on the Dualog PC, you can start the procedure anytime now.
- INTRODUCTION
Dualog Connection Suite consists of a standard package plus optional extensions. This document describes the requirements of different configurations of Dualog Connection Suite, as well as software requirements/support. This document is valid from Dualog Connection Suite version 3.0 and onwards.
- CORE INSTALLATION HARDWARE REQUIREMENTS
Please note that these requirements are a minimum.
IMPORTANT: If other applications are running on the same computer as Dualog Connection Suite, higher CPU, memory, and disk capacity apply.
The following requirements apply when running the Dualog Connection Suite Core service only:
| CPU | Intel® Core™ i3 or equivalent |
| RAM | Minimum 2 GB (recommended 4 GB) |
| DISK SPACE | The installation itself takes approx. 50 GB. In addition data storage (e-mail, log files, File Transfer, database, etc) must be added. HQ graded server disks are highly recommended. |
| I/O | Serial Ports, Network Adapters according to communication equipment requirements. |
When using the email services (Business Mail and Crew Mail), no further requirements apply to CPU and RAM, while disk requirements will increase. On average, the email services generates approx. 20 GB per year, while backup will add up this space multiplied by 4.
- NETWORK CONTROL
To avoid reduced throughput on internal traffic, a CPU with at least four cores is required. The following minimum HW recommendations apply:
| CPU | Intel® Core™ i5-2300+ or equivalent |
| RAM | 4 GB |
| DISK SPACE | Network Control stores data in the Oracle database, no specific HDD requirements |
| I/O | A minimum of two network interfaces: one connecting the ship’s LAN and the other the communications equipment. |
- SUPPORTED OPERATING SYSTEMS
Dualog Connection Suite Services and Extensions can run on the following Microsoft Operating Systems:
| Operating System | Connection Suite Supported |
| Windows 10 (64 bit) | YES |
| Windows 2008 Server SP2 (32 bit + 64 bit) | YES (*) |
| Windows 2012 Server (64 bit) | YES (*) |
| Windows 2012 Server R2 (64 bit) | YES (*) KB2919355 and KB2919442 required |
| Windows 2016 Server (64 bit) | YES (*) |
| Windows 2019 Server (64 bit) |
YES (*) Compatible only with Dualog Connection Suite 2.39 and above. |
| Additional Required Software (included in the latest Dualog installer) | |
| Visual C++ Redistributable for Visual Studio 2015 Update 3 | |
| .NET Framework 2.0, 3.0, 3.5, or 4 | |
(*)We do not recommend Connection Suite installations on a Window Server that is also a domain controller.
In all server versions, we recommend that tests and pilots are done before a production rollout, as we are not able to guarantee that all architecture designs will provide the same results.
- SUPPORTED BROWSERS
The user interface in Connection Suite is mainly a Non-Flash based webpage and can be accessed via any computer connected to the ship's LAN. The following browsers are tested and highly recommended.
| Microsoft Edge (Chromium) | Latest version available |
| Mozilla Firefox | Latest version available |
| Google Chrome | Latest version available |
Important note: For user log-in and usage of the Internet, Quota Management, and CrewMail (Webmail), HTML5 is supported. Therefore, tablets and smartphones may be used by ship staff to access Connection Suite Services.
Access your personal Dualog page with your private login credentials, then click on the My Page tab and then on Internet Traffic.
What you see is a report of your internet usage. You may use this information to better understand how your internet traffic has been used.
Note: For privacy reasons, Connection Suite does not store information about the destination (i.e. what sites or services you've used). It only stores the amount of data, and from what device you've used this data
- Click the Internet Traffic tab.
- Choose From a date and To a date in the upper left part of the Search section.
- Click Search to see your Internet traffic for the selected period in the window on the next
page.
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Note: You may get more data in the sections Hire Summary and Transactions in the lower part of the window above.
Clicking on the Internet Status tab, you will also be able to see 
how much data you have consumed and how much data you have left in your account for the time being.
