Dualog web4sea keeps restarting

Problem: Windows service 'Dualog web4sea server' keeps restarting

Cause: Cache is too large

Fix: Re create cache by following steps below

1. Search for cmd command prompt

2. Right click on it and select 'run as administrator

3. Run commands below to re create cache

net stop dualogweb4sea
cd C:\Dualog\ConnectionSuite\Web4SeaSquid\var
move cache cache-old
move logs logs-old
mkdir var
mkdir logs
net start dualogweb4sea

If problem is fixed, you can delete folders cache-old an logs-old to free up disk space. If not, please navigate to path below and send its contents to Dualog support for analysis. Do zip up before sending thank you.

C:\Dualog\ConnectionSuite\Web4SeaSquid\var

 

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