INTRODUCTION

The new Activation Code feature will aid you in automating and streamlining Dualog Link client registration on board your ships.
After adding a ship or office to an organization, users can now generate an activation code that can be used as a parameter to automatically register and activate a Dualog link client under the installation tab.

Using these codes, you can now deploy the Dualog Link Client on any ship or office using a single command line.
The client will then be visible on the Dualog Portal, linked to the cloud, and ready to be used in any of our Dualog Link services.

This guide will show you how to activate the Dualog Client on a single vessel/office.
This procedure can be repeated as many times as necessary.

REQUIREMENTS

• A valid account on the Dualog Apps portal.
• A vessel or office created in your organization that the Dualog Link Client and services will be installed on.

GETTING STARTED

Upon logging into the Dualog Apps portal, click on the hamburger menu located in the top left corner, click on 'Installations', and then click 'Activation Codes'. (Direct link here)

1. Click on the  "Create activation code" button.
2. In the locations drop-down, select the vessel where the client that you would like to activate resides.
   Note: By checking "Allow multiple activations", the created code can be used for more than one Dualog Link Client activation on the selected vessel.
3. Once done, click on the 'Create code' button.
4. A 10-character alphanumeric string will be created (Not case-sensitive)

DELETION OF EXISTING ACTIVATION CODES

Upon logging into the Dualog Apps portal, click on the hamburger menu located in the top left corner, click on 'Installations', and then click 'Activation Codes'. (Direct link here)

1. Click on the vessel that has the activation code you want to remove to expand the list of activation codes currently active for that vessel.
2. Click on the trash bin icon to the right of the activation code you would like to remove, and then click on the 'Confirm' button.
3. The activation code is now deleted.

INSTALLATION AND ACTIVATION OF DUALOG LINK CLIENT

1. For a manual installation, follow the steps for installation in Dualog Link Client - Getting Started.
2. For a silent installation, follow the steps for installation in Dualog Link Client - Silent Installation & Activation.

If you require any assistance performing the steps above or encounter any errors not covered in this guide please reach out to Dualog Support at support@dualog.com