In case you've forgotten your password or need to reset it for Dualog Seafarer, please follow the instructions provided in this guide.
Note that there is no self-service mechanism yet for resetting your password, and you'll need to contact your shipping company for assistance.
STEP 1: Contact your shipping or crewing department
- If you've forgotten your password or need to reset it, reach out to your shipping company directly. They will handle the password reset process for you.
STEP 2: Receive a temporary password
- Your shipping company will provide you with a new temporary password. Be sure to keep this information secure and do not share it with anyone.
STEP 3: Login to Seafarer Website with the temporary password
- Visit the Dualog Seafarer web portal using any web browser. Enter your email address and the temporary password provided by your shipping company.
STEP 4: Setup the new password
- After logging in with your temporary password, you'll be prompted to set a new password. Follow the on-screen instructions and password requirements provided by your shipping company. To ensure your account's security, it's a good practice to create a strong, unique password that you don't use elsewhere. The longer the password, the better.
Once you've set your new password, you can continue using Dualog Seafarer as usual. Remember to keep your new password secure and follow best practices for password management.
If you ever forget your password or need to reset it, remember to contact your shipping company for assistance. They will guide you through the process and provide a temporary password for you to regain access to Dualog Seafarer.