Dualog Drive - System Requirements

FIREWALL WHITELISTING

Client registration and client-server communication require an internet connection. A functioning DNS server configuration is also required to ensure a smooth operation. If DNS traffic is blocked, a custom DNS entry, to resolve "apps.dualog.com" as described below, is required to complete the installation and registration of Dualog Drive. 

The following destinations must be reachable:

Destination: apps.dualog.com
IP address: 93.188.232.76
Port(s): 443, 4443
Protocol: TCP/UDP

SUPPORTED OPERATING SYSTEMS

The following operating systems are supported:

  • Windows 7 SP 1 (*)
  • Windows 8.1 (*)
  • Windows 10 (version 1607) or later
  • Windows Server 2008 R2 SP1 (*)
  • Windows Server 2012 SP1 (*)
  • Windows Server 2012 R2 (*)
  • Windows Server 2016 or later

 (*) Microsoft Visual C++ 2015 (x86) is required for Windows 8.1/Server 2012 R2 and older. Do make sure it is installed. For more information, please check Microsoft documentation.

HARDWARE REQUIREMENTS

Hardware requirements like CPU, memory, and disk space are very dependent on the type of tasks and number of tasks. As an example, a computer only handling small files to be replicated to shore will not have the same requirements as a computer handling multiple tasks where large amounts of data are received from hundreds of clients.
To reduce bandwidth usage, the protocol for Sync tasks stores data chunks to disk. This data storage will grow, so prepare the disk space to be able to handle approx double of the expected data volume to be synchronised.
Required disk space must be calculated based on knowledge of expected data volume.

SUPPORTED WEB BROWSERS

Registration page (localhost:5000)

Browsers tested OK:

  • Firefox
  • Chrome

Browsers not fully supported but functioning:

  • Internet Explorer
  • Microsoft Edge
  • Other browsers (Ex Safari) have not been tested.

Shore Portal apps.dualog.com

Supported browsers:

  • Firefox
  • Chrome
  • Microsoft Edge

Browsers not supported:

  • Internet Explorer
  • Safari (not tested)
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