How to upgrade Connection Suite

CONNECTION SUITE UPGRADE PROCEDURE

To initiate the upgrade of Dualog Connection Suite, download and execute either of the following:

    • core_setup_XX.exe
    • Upgrade_XX-XX.exe

Note: This procedure has to be performed on the Dualog Server

  1. You may be prompted with the UAC (User Account Control) > Click on "Yes"mceclip2.png
  2. Click on "Yes" again to proceed with the upgrade.mceclip0.png
  3. The wizard will proceed to automatically stop all Dualog services.
  4. Click on "Next"> the wizard will proceed with the unpacking and installation of all the relevant upgrade files.

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5. Click on "Next" again after the installation was completed.mceclip5.png

6. The wizard will finalize the upgrade > Click on "Next"mceclip6.png

7. Click on "Finish"

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8. Check if the Connection Suite version is now updated by going to Apps and Features of Control Panel.

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