Dualog Connection Suite - Identifying the Dualog PC onboard

INTRODUCTION

"Dualog PC" or "Dualog Server" refers to the computer installed with the Dualog Connection Suite onboard. Only one active Dualog computer is permitted onboard, and concurrent installations of Connection Suite are not allowed.

This identification and information are essential for Dualog support, aiding in troubleshooting and assessment processes.

CHECK BY SOFTWARE

1. Open the Windows Menu
2. Type control panel
3. Look for the Control Panel icon and click to open
   
   
4. Click on Programs > Programs & Features

5. You should see both Dualog Connection Suite and Oracle 11G installed and reflected under the installed programs.
   
   
   

    

CHECK BY SERVICES

1. Open the Windows Menu
2. Type Services.msc
3. Look for the services.msc icon and click to open
   
   
4. Alternatively, Press the Windows key + R
   1. Then type services.msc
5. This will open the service manager. 

6. Scroll down till you see services starting with the name Dualog
   
   

    

7. For Connection Suite installations, if you scroll further down you should also see the services OracleServiceXE  and OracleXETNSListener :