Dualog Endpoint - Changelog

INTRODUCTION

This page lists every changelog to Dualog® Endpoint since its first release.

SHORE UPDATES -  8 OCTOBER 2024

NEW FEATURES:

• Hardware Information
  
  • Added new sections to the ship and installation page with information about CPU, RAM, storage and serial number for each installation
• Device Control
  • Added section in installation page with overview of connected devices
  • Added information about the logged in user on a ship computer when a device was connected (only available to users with the "Owner" permission)
  • Added a search field when configuring exclusions to device control
• Attention Required
  • Added ESET not installed as an attention required problem
  • Added an "Activate now" option to installations with the not-activated problem
• Network Graph
  • Now shows default gateway and DNS settings for each network
• Configuration
  • Cache election now shows the time when the cache was elected
• Installation Page
  • Task list now shows UTC time instead of just the date

Navigation/UX Changes:

• Status Page
  
  • For consistency, navigation to the ship page is now done by clicking on the ship name
  • Removed the arrow next to the ship name
• Installation Page
  • Added a drop-down menu on top to change the selected installation to inspect
• Configuration Page
  • Added side-menu for in-page navigation
  • Configuration of device control has been renamed to "Device Control"
• All references to "device" have been replaced with "installation" for consistency

BUG FIXES:

• Installation Page
  • Action buttons that require ESET are now disabled if ESET is not installed
• Status Page:
  • The status pie chart no longer shows more than 100%
• Configuration: Cache election
  • In rare cases, an incorrect port number was displayed for the configured cache. This has been fixed
• Download
  • Now also shows the progress bar when downloading ESET using the organisation configuration
• Detections
  • Selecting one entry no longer marks all rows in the detection table
  • Order of data is now performed across all pages
  • Fixed error when using the "Installation" filter on detection reports

SHORE UPDATES -  7 OCTOBER 2024

NEW FEATURES:

• Device Control
  • Added APIs for listing and searching through connected devices to any computer in a fleet. This will be used in the device control exclusion configuration to avoid having to look up the vendor, model and serial number of a USB devices
  • When device control is enabled, all allowed devices are now logged to the cloud. This will be used for showing a list of all allowed and blocked devices for each computer
• Scanning Exclusions
  • Added configuration for excluded files and folders from scanning. This makes it possible to exclude folders and files from the ESET scanner to prevent them from being quarantined or deleted. This is useful for better performance on large database files and old applications that are incorrectly identified as unwanted software
    
    
• Network API
  • Added DNS and default gateway information. This will be used in the network graph to show these details
  • Added details about currently elected cache. This will now show when the cache was elected
    
    
• Hardware Information
  • More details about memory and CPU have been added
• Attention required
  • Added endpoint for restarting the activation process for an installation to support the "Activate" action on the attention required report

BUG FIXES:

• Detections CSV Export
  • Now uses the ISO 8601 format on dates to be compatible with Microsoft Excel
• Reinstallation
  • In rare cases, reinstallation of ESET or the Link platform could leave ESET inactivated
• SOC/SIEM
  • Fixed the delete endpoint so that it now cleans up in Rabbit MQ
• Device Control
  • In rare cases, changes to the device control configuration was not correctly registered in ESET. Endpoint now validates all configurations once per day to ensure that they are currently configured
• Proxy Election
  • Now re-runs the proxy election if ESET is reinstalled on a computer

SHORE UPDATES -  4 JUNE 2024

NEW FEATURES:

• Device Control
  • Simple vendor, model, and serial number descriptions can be added to be excluded from device control policies
    
    
• CSV Export
  • The CSV-export functionality has been added on the installations page for each ship

BUG FIXES:

• Network Graph
  • Graph lines between network nodes are no longer missing
    
    
• Installation page/Software
  • Sorting now works across pages

SHORE UPDATES -  7 MAY 2024

NEW FEATURES:

• Data can now be exported as CSV files from various pages:

  • The Device overview page
  • The Detections page - Active detections, Antivirus detections, Firewall detections
  • Software installed on ships - accessible from the ship page

• Improvements to the ship page:

  • The list of installations with the Endpoint status has been added

  • A ship selector has been added to switch between ships from the ship page

• Bulk Actions have been added to the Attention Required page to:

  • Restart computer

  • Update modules

• The installation page now shows basic hardware information:

  • Manufacturer
  • CPU
  • Memory
  • Serial Number

BUG FIXES:

• A missing header has been added to the assignment section of the Device control section on the configurations page

OTHER IMPROVEMENTS:

• Navigation: All ship names and installation names are now clickable links which will link the user to the ship or installation management pages

• Status page: attention required and detection icons have been aligned to the right
• Ship status: The attention required/detection icons are now shown next to installations as well as ships
• Attention Required: the problem list is expanded if only one installation is selected
• Detection page: Each detection type now has their own page
• Cache configuration: fixed inconsistent font size on page UI

SHORE UPDATES -  18 MARCH 2024

NEW FEATURES:

• New ship page: Added new page that contain devices, problems and detections for one ship. The page also contains a software inventory for the whole ship- with details per installation (e.g., version number and installation date)

• Status page:

  • Now shows how many installations are up-to-date for each ship.

  • Now displays icons for ships with one or more installations with detections or problems that require attention.

  • Added link to the ship page.

• Installation page: Added details about the installation:

  • OS build number for OS

  • Last boot time

  • ESET security software

  • ESET security software heartbeat

• Installation page:
  New section that list the last 50 tasks performed on the installation (i.e., activation-, reboot-, scan-, update- or isolate-tasks).

BUGS FIXES:

• Status page: No longer scrolls to the top of the page when a ship is clicked on the status page.

• Attention required: Fixed bug where clicking “Restartˮ would just refresh the page instead of showing the restart model.

• Detection page: Itʼs now possible to select just one row in the detection report. Previously all rows were selected, even if just one check-box was checked

IMPROVED FEATURES:

• Link platform installation page: Clicking “Go to endpointˮ now takes the user to the installation management page for the select installation.

• Installation page: Refactored page into components for manageability

• Ship page: Refactored page into components for manageability

• Behaviour: Go-back links now say “Go backˮ and return the user to the previous page, instead of always going to the main status page.

SHORE UPDATES -  15 MARCH 2024

NEW FEATURES:

• Task status: Add APIs for listing task history for installations.

  • Note: This is just the API-part, added to facilitate upcoming features in the portal.

BUGS FIXES:

• Hardware inventory: Fix bug in data extraction of printer information.

• Detection log: Added correct ship ID to the detection log entries. It was previously the company ID.

IMPROVED FEATURES:

• Client service: Add previous and new state for port blocked/open reports from ships in Kibana logs.

• Dualog ESET Protect API: Minor performance improvement. Lock preventing parallel execution now only protects the request, not serialization of result

SHORE UPDATES - 06 MARCH 2024

NEW FEATURES:

• Installation page/Software list: Added uninstall software feature.

  • Uninstallation is only supported for some applications.

  • Uninstallation requires 2FA.

• Restart modals: Now shows if there is an existing scheduled restart pending and when that will happen.

BUGS FIXES:

• Secretˮ ship overview page: Fixed ordering across multiple pages in software-by-ship list.
  • This page is hidden because itʼs work in progress. The page can be previewed using this URL format:

IMPROVED FEATURES:

• Installation page: Network adapter list is updated to be more clear on which adapters are connected and not.
  Attention required: Clarified “Restart requiredˮ message - now says “Weʼve updated to security software. Restart
  now to install the latest versionˮ.
  Link installations page: Now shows Endpoint version in installation list.

SHORE UPDATES -  24 JANUARY 2024

BUGS FIXES:

• ESET activation: Fixed problem where activation was activated if ESET was reinstalled on a client.
• Device Status: Fixed “1 Jan 1”-update date problem after moving from GraphQL to ServerAPI.

IMPROVED FEATURES:

• OnDemand Scan: Now clears all current active detection for devices that are scanned. This is used to remove infections that are no longer present (e.g., on disconnected USB-devices)
• Software Uninstall: Added API-support for software uninstallation.
• Logging: Various clarifications in log messages.
• Added last boot time and security product name to device status.

SHORE UPDATES -  11 JANUARY 2024

BUGS FIXES:

• Reboot required: Also include “Reboot recommended” in this attention required-event.
• Cloud deployment: Now resets cloud deployment config after successful installation to prevent automatic re-install in case of manual uninstall.
• Device Status: More robust extraction of data from ESET back-end. No longer risk waiting an hour or more to get updated status.
• Network/Config services: More robust assignment of policies. No longer risk waiting an hour or more to get caching or device control configuration applied.
• Device Status: Removed memory leak.

IMPROVED FEATURES:

• Ship Page: Added API with version number below software name for better ship grouping for future use.
• Detection: Added “Clear” API endpoint for future use.
• Added push notification to ESET Remote Agent to immediately perform tasks. For future use.

SHORE UPDATES -  20 DECEMBER 2023

BUGS FIXES:

• Tasks status report: Now gets data from ServerAPI-report instead of the deprecated GraphQL API in ESET Protect. This will reduce the time needed for updating completed- or failed task status on the apps-portal.
• Update time: Fixed bug where ESET update time was one day off in the device status in the portal, if the computer browsing the apps-portal was using local time with a positive offset (e.g., CET and “eastwards”).
• Multiple typos

IMPROVED FEATURES:

• Restart computer: Added support for scheduling a restart to happen in 1 hour, 5 hours, 1 day, a week or a month.
• Attention Required: Added support for ESET “Attention required”-problem where proxy traffic is intercepted and blocked on
  the ship.
• Activation tasks: Clean-up failed tasks after one hour instead of 48 hours to speed up report generation.
• Client registration: Now records “uninstalled”-time on installations if ESET is uninstalled and/or reinstalled.
• Pre-release: Added APIs for a ship overview page for software installed (Pending user interface support).
• Reboot PC: Added API support for bulk actions on restart PC.
• Software: Added API support to uninstall an installed application.

SHORE UPDATES -  07 DECEMBER 2023

BUGS FIXES:

• Removes usage of local time in a few services. Now always uses UTC.
• Fix permission error on “Renew network adapter information” - now requires
  member.

IMPROVED FEATURES:

• Now provides installed software for each installation with Endpoint and ESET installed
• Client registration API now provides an incremental list of newly added
  installations
• Optimized memory usage in Tasks API by changing array to IEnumerable
• Reduced log level from error and warning to information for common (non-error)
  messages

ENDPOINT VERSION 3.2 -  03 NOVEMBER 2023

BUGS FIXES:

• Cleans up any existing (incomplete) ESET installers created by older versions of Dualog Endpoint.

ENDPOINT VERSION 3.1 AND PORTAL UPDATES -  01 NOVEMBER 2023

IMPROVED FEATURES:

• This release adds functionality required to support the upcoming version of Dualog Endpoint client 3.1
• Note: Requires Client version 3.1 or later
  • The shore side now shows download progress for cloud deployments under the “Download” tab.
• Cloud deploy: Now always show the installation by ship table in the cloud deploy for viewing status.
• Port status: Shows “Unavailable” if installation does not support this feature.
• Proxy config: Shows “Unavailable” if installation does not support “Route through Dualog”.

BUGS FIXES:

• Network Isolation: No longer show error message when clicking “cancel” in the network isolation modal window.
• Clean-up: Removed unused code from the previous detection-log system.
• Cloud deploy: Now show all ships with a count of installations in the deployment status table.

ENDPOINT VERSION 3.0 AND PORTAL UPDATES -  09 OCTOBER 2023

IMPROVED FEATURES:

• This release adds functionality required to support the upcoming version of Dualog Endpoint client 3.0.
• Note: Requires Client version 3.0 or later
  • The installation management page now contains more information about the network settings of the installation:
    • Network Name
    • Network Driver Name
    • DNS, Gateway, DHCP settings
• Note: Requires Client version 3.0 or later:
  • The automatic proxy configuration is now applied faster for new installations.
  • This will increase the activation time substantially in zero-trust networks

•  

SHORE UPDATES - 23 SEPTEMBER 2023

IMPROVEMENTS:

• Introduces compatibility with the imminent release of Endpoint Client version 3.0.
• In the forthcoming client update, network information reporting is being transitioned from ESET to the Link Platform.
  • This strategic move is aimed at significantly enhancing activation times for zero-trust networks, reducing them from hours to mere minutes.
  • An additional benefit of this transition is the expanded ability to display comprehensive network adapter settings information for each installation.

ENDPOINT VERSION 2.0 AND PORTAL UPDATES - 07 SEPTEMBER 2023

IMPROVED FEATURES:

• Device Control: It’s now possible to specify which device-types to block (USB-
  storage, bluetooth, printers etc).
  • Note: Existing USB-block configurations are migrated, please check your
    configurations to validate they are correct.
• Detection Reports: Split detection information into three reports: Active, Anti-Virus and Firewall.
  • Each entry now contains more information about the threat.
• Task Scheduling: Triggering a task (reboot PC, schedule scan, isolate from network) is now processed faster on the client.
• Task Scheduling: It’s now possible to schedule network isolation and on-demand scan in bulk (used in the new detection reports).
• “Attention Required”: Added new problem when the security software reports outdated detection engine with “Update now” action.
• Port status: Now displays “Unknown” if the Link platform has been offline for more than 15 minutes.
• Cache configuration: New option “Route through Dualog”. Enables users to configure if traffic is routed to apps.dualog.com:2223, or directly to the ESET public-cloud content-delivery-network.
• Cache configuration: Now shows the currently elected cache for each network on the ship in the configuration section.

IMPROVEMENTS:

• Error logging: “ESET device not found” no longer logs as exception in the log
  system.
• Message Queue: Now publishes a message when a new client is activated.
• Enhancement: Now uses Dotnet 6 LTS

BUGS FIXES:

• Active detections (previously unresolved detections): Active detections are now updated in the portal if they have been handled by the security product. This prevents the “Unresolved detection” count to increase forever.
• Task Scheduling: Fixed a rare problem where tasks (Reboot, scan, isolate) could be started without being sent to the client.
• On-demand Scan Task: Now disables the “Schedule scan now” if it is already scheduled for an installation.
• ESET Status: ESET status is now only “Up-to-date” if the security software was updated within the last 48 hours. Previously it was marked as “Up-to-date” when the update job started.
• Trusted Network: No longer allow saving if validation fails.
• Port Status: No longer show red dot if both ports are open.
• Cache configuration: Now works on mobile view

ENDPOINT VERSION 1.5 - 28 JUNE 2023

IMPROVEMENTS:

• Support disabled proxy chain to Dualog data center. It is now possible to let the ship talk directly to the ESET content-delivery network.

BUGS FIXES:

• Now allows ESET Remote Agent traffic through the proxy (the port 2222 traffic)

ENDPOINT VERSION 1.4 AND PORTAL UPDATES - 20 JUNE 2023

NEW FEATURES:

• Attention Required: Problems now have actionable buttons.
  • Restart Required: “Restart device” button
  • Windows Update pending: “Update now” button
  • Ports blocked: Link to knowledge-base article
  • Isolated from network: “Stop isolation” button
• Compares number of threats stopped last 30 days (0-30 days ago) with the threats from the previous 30 days (30-60 days ago) and shows it in a graph at the bottom of the Endpoint status page.

IMPROVEMENTS:

• Error logging: “ESET device not found” no longer logs as exception in the log
  system.
• Message Queue: Now publishes a message when a new client is activated.
• Enhancement: Reports status to shore during automatic cloud deployment (download started and completed, and installation started and completed)
• Enhancement: Now reacts to push notifications (LiveLink) if cache configuration or automatic cloud deployment configuration changes.

BUGS FIXES:

• Configuration (i.e. USB-block): Now correctly updates assignments if tags or installations are changed.

BACK-END UPDATES - 09 MAY 2023

NEW FEATURES:

• Proxy Election: The proxy election now favors existing proxies when deciding which installation to use as proxy.
  • This means that new installations that are added won’t “overtake” the role as proxy - unless this new installation has a larger network reach.
• Proxy Configuration: Threshold for considering installations as “offline” has been adjusted to reduce the changes performed to ESET proxy policies.
• This will cause fewer changes to proxy configuration.
  • Proxy Installations: Online now, or within the last 10 minutes
  • Proxy Clients: Online now, or within the last 60 minutes

IMPROVEMENTS:

• Client activation: Activation of installations has been moved to a dedicated back-end service.
  • This adds automatic clean-up of completed activation tasks, and prevents multiple activation-operations to be sent to the same installations

ENDPOINT VERSION 1.3 - 02 MAY 2023

NEW FEATURES:

• Remote installation: It is now possible to trigger automatic cloud deployment one installation at the time - not just for the whole organization.
• New problem supported in “Attention Required”: Now reports if “Automatic ESET update” is disabled in client.
• In “Device Overview”, “Attention Required”, “Detection Report” and “Network Graph”: Filters/selection are added to the URL - allowing links to these pages.
• The filters/selection now also remain if the user reloads the page.
• Added “Attention required” to the installation management page that consider only the selected installation.
• “Installation” tab is renamed to “Download”
• Installation management: Network isolation start and stop are merged into one button

IMPROVEMENTS:

• Replaced/discarded ESET installations now have their licenses deactivated automatically.
• Under-the-hood weighting of proxies allow an extra layer of manual control of the proxy election.
• Enhancement: Added support for 32-bit operating systems
• Enhancement: Client checks status of required ESET ports (2222, 2223). Status
  is reported to apps.dualog.com

BUGS FIXES:

• Installation information pop-up: Both IPv4 and IPv6 IP-addresses now show correctly and don’t overlap.
• “Installation management” page now remembers where the user came from, and returns the user to the correct place if “Go back” is clicked.
• User interface now correctly orders by ship name (e.g. Cache configuration, Select ship for network”).
• Trusted network configuration now validates input correctly to avoid incorrect IP addresses to be used.
• Re-installing ESET on an active Link Installation now correctly updates the ESET-link “under the hood”.
• Various typos (e.g. ESET is now always in capital letters)

DUALOG PORTAL - 09 FEBRUARY 2023

IMPROVEMENTS:

• Fixed the missing link in "read more" under the ship status.

DUALOG PORTAL - 12 JANUARY 2023

NEW FEATURES:

• Network graphs for each ship
• Configuration of "trusted networks"
• Isolate suspicious computers
• Remote reboot of computers

DUALOG PORTAL - 15 NOVEMBER 2022

NEW FEATURES:

• On-demand scan.
• Windows update: Shows pending updates as well as having the option to trigger an update from the portal
• Shows if a restart is required on a computer (for instance after an upgrade)
• Error message if some of the ports required for the endpoint are blocked

ENDPOINT CLIENT 1.3 - 11 NOVEMBER 2022

NEW FEATURES:

• Added support for 32-bit operating systems.
• Client reports availability status to apps.dualog.com for ESET Ports (2222, 2223)

DUALOG PORTAL - 08 SEPTEMBER 2022

NEW FEATURES:

• Automatic (and unattended) installation of the ESET Security product under the Installation tab.

DUALOG PORTAL - 07 JULY 2022

NEW FEATURES:

• Device status - provides the updated status of each ship and installation.
• Detection reports - lists all detections made by the service.
• Unattended cloud-based installation of the ESET software.
• Enhanced stability on the automatic ESET activation.