Dualog® Endpoint - Changelog

INTRODUCTION

This page lists every changelog to Dualog® Endpoint since its first release.

ENDPOINT VERSION 3.0 AND PORTAL UPDATES -  09 OCTOBER 2023

IMPROVED FEATURES:

  • This release adds functionality required to support the upcoming version of Dualog Endpoint client 3.0.
  • Note: Requires Client version 3.0 or later
    • The installation management page now contains more information about the network settings of the installation:
      • Network Name
      • Network Driver Name
      • DNS, Gateway, DHCP settings
  • Note: Requires Client version 3.0 or later:
    • The automatic proxy configuration is now applied faster for new installations.
    • This will increase the activation time substantially in zero-trust networks
      •  

BACK-END UPDATES - 23 SEPTEMBER 2023

IMPROVEMENTS:

  • Introduces compatibility with the imminent release of Endpoint Client version 3.0.
  • In the forthcoming client update, network information reporting is being transitioned from ESET to the Link Platform.
    • This strategic move is aimed at significantly enhancing activation times for zero-trust networks, reducing them from hours to mere minutes.
    • An additional benefit of this transition is the expanded ability to display comprehensive network adapter settings information for each installation.

ENDPOINT VERSION 2.0 AND PORTAL UPDATES - 07 SEPTEMBER 2023

IMPROVED FEATURES:

  • Device Control: It’s now possible to specify which device-types to block (USB-
    storage, bluetooth, printers etc).
    • Note: Existing USB-block configurations are migrated, please check your
      configurations to validate they are correct.
  • Detection Reports: Split detection information into three reports: Active, Anti-Virus and Firewall.
    • Each entry now contains more information about the threat.
  • Task Scheduling: Triggering a task (reboot PC, schedule scan, isolate from network) is now processed faster on the client.
  • Task Scheduling: It’s now possible to schedule network isolation and on-demand scan in bulk (used in the new detection reports).
  • “Attention Required”: Added new problem when the security software reports outdated detection engine with “Update now” action.
  • Port status: Now displays “Unknown” if the Link platform has been offline for more than 15 minutes.
  • Cache configuration: New option “Route through Dualog”. Enables users to configure if traffic is routed to apps.dualog.com:2223, or directly to the ESET public-cloud content-delivery-network.
  • Cache configuration: Now shows the currently elected cache for each network on the ship in the configuration section.

IMPROVEMENTS:

  • Error logging: “ESET device not found” no longer logs as exception in the log
    system.
  • Message Queue: Now publishes a message when a new client is activated.
  • Enhancement: Now uses Dotnet 6 LTS

BUGS FIXES:

  • Active detections (previously unresolved detections): Active detections are now updated in the portal if they have been handled by the security product. This prevents the “Unresolved detection” count to increase forever.
  • Task Scheduling: Fixed a rare problem where tasks (Reboot, scan, isolate) could be started without being sent to the client.
  • On-demand Scan Task: Now disables the “Schedule scan now” if it is already scheduled for an installation.
  • ESET Status: ESET status is now only “Up-to-date” if the security software was updated within the last 48 hours. Previously it was marked as “Up-to-date” when the update job started.
  • Trusted Network: No longer allow saving if validation fails.
  • Port Status: No longer show red dot if both ports are open.
  • Cache configuration: Now works on mobile view

ENDPOINT VERSION 1.5 - 28 JUNE 2023

IMPROVEMENTS:

  • Support disabled proxy chain to Dualog data center. It is now possible to let the ship talk directly to the ESET content-delivery network.

BUGS FIXES:

  • Now allows ESET Remote Agent traffic through the proxy (the port 2222 traffic)

ENDPOINT VERSION 1.4 AND PORTAL UPDATES - 20 JUNE 2023

NEW FEATURES:

  • Attention Required: Problems now have actionable buttons.
    • Restart Required: “Restart device” button
    • Windows Update pending: “Update now” button
    • Ports blocked: Link to knowledge-base article
    • Isolated from network: “Stop isolation” button
  • Compares number of threats stopped last 30 days (0-30 days ago) with the threats from the previous 30 days (30-60 days ago) and shows it in a graph at the bottom of the Endpoint status page.

IMPROVEMENTS:

  • Error logging: “ESET device not found” no longer logs as exception in the log
    system.
  • Message Queue: Now publishes a message when a new client is activated.
  • Enhancement: Reports status to shore during automatic cloud deployment (download started and completed, and installation started and completed)
  • Enhancement: Now reacts to push notifications (LiveLink) if cache configuration or automatic cloud deployment configuration changes.

BUGS FIXES:

  • Configuration (i.e. USB-block): Now correctly updates assignments if tags or installations are changed.

BACK-END UPDATES - 09 MAY 2023

NEW FEATURES:

  • Proxy Election: The proxy election now favors existing proxies when deciding which installation to use as proxy.
    • This means that new installations that are added won’t “overtake” the role as proxy - unless this new installation has a larger network reach.
  • Proxy Configuration: Threshold for considering installations as “offline” has been adjusted to reduce the changes performed to ESET proxy policies.
  • This will cause fewer changes to proxy configuration.
    • Proxy Installations: Online now, or within the last 10 minutes
    • Proxy Clients: Online now, or within the last 60 minutes

IMPROVEMENTS:

  • Client activation: Activation of installations has been moved to a dedicated back-end service.
    • This adds automatic clean-up of completed activation tasks, and prevents multiple activation-operations to be sent to the same installations

ENDPOINT VERSION 1.3 - 02 MAY 2023

NEW FEATURES:

  • Remote installation: It is now possible to trigger automatic cloud deployment one installation at the time - not just for the whole organization.
  • New problem supported in “Attention Required”: Now reports if “Automatic ESET update” is disabled in client.
  • In “Device Overview”, “Attention Required”, “Detection Report” and “Network Graph”: Filters/selection are added to the URL - allowing links to these pages.
  • The filters/selection now also remain if the user reloads the page.
  • Added “Attention required” to the installation management page that consider only the selected installation.
  • “Installation” tab is renamed to “Download”
  • Installation management: Network isolation start and stop are merged into one button

IMPROVEMENTS:

  • Replaced/discarded ESET installations now have their licenses deactivated automatically.
  • Under-the-hood weighting of proxies allow an extra layer of manual control of the proxy election.
  • Enhancement: Added support for 32-bit operating systems
  • Enhancement: Client checks status of required ESET ports (2222, 2223). Status
    is reported to apps.dualog.com

BUGS FIXES:

  • Installation information pop-up: Both IPv4 and IPv6 IP-addresses now show correctly and don’t overlap.
  • “Installation management” page now remembers where the user came from, and returns the user to the correct place if “Go back” is clicked.
  • User interface now correctly orders by ship name (e.g. Cache configuration, Select ship for network”).
  • Trusted network configuration now validates input correctly to avoid incorrect IP addresses to be used.
  • Re-installing ESET on an active Link Installation now correctly updates the ESET-link “under the hood”.
  • Various typos (e.g. ESET is now always in capital letters)

DUALOG PORTAL - 09 FEBRUARY 2023

IMPROVEMENTS:

  • Fixed the missing link in "read more" under the ship status.

DUALOG PORTAL - 12 JANUARY 2023

NEW FEATURES:

  • Network graphs for each ship
  • Configuration of "trusted networks"
  • Isolate suspicious computers
  • Remote reboot of computers

DUALOG PORTAL - 15 NOVEMBER 2022

NEW FEATURES:

  • On-demand scan.
  • Windows update: Shows pending updates as well as having the option to trigger an update from the portal
  • Shows if a restart is required on a computer (for instance after an upgrade)
  • Error message if some of the ports required for the endpoint are blocked

ENDPOINT CLIENT 1.3 - 11 NOVEMBER 2022

NEW FEATURES:

  • Added support for 32-bit operating systems.
  • Client reports availability status to apps.dualog.com for ESET Ports (2222, 2223)

DUALOG PORTAL - 08 SEPTEMBER 2022

NEW FEATURES:

  • Automatic (and unattended) installation of the ESET Security product under the Installation tab.

DUALOG PORTAL - 07 JULY 2022

NEW FEATURES:

  • Device status - provides the updated status of each ship and installation.
  • Detection reports - lists all detections made by the service.
  • Unattended cloud-based installation of the ESET software.
  • Enhanced stability on the automatic ESET activation.
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