Dualog® Endpoint - Changelog

INTRODUCTION

This page lists every changelog to Dualog® Endpoint since its first release.

ENDPOINT VERSION 3.0 AND PORTAL UPDATES -  09 OCTOBER 2023

IMPROVED FEATURES:

• This release adds functionality required to support the upcoming version of Dualog Endpoint client 3.0.
• Note: Requires Client version 3.0 or later
  • The installation management page now contains more information about the network settings of the installation:
    • Network Name
    • Network Driver Name
    • DNS, Gateway, DHCP settings
• Note: Requires Client version 3.0 or later:
  • The automatic proxy configuration is now applied faster for new installations.
  • This will increase the activation time substantially in zero-trust networks

BACK-END UPDATES - 23 SEPTEMBER 2023

IMPROVEMENTS:

• Introduces compatibility with the imminent release of Endpoint Client version 3.0.
• In the forthcoming client update, network information reporting is being transitioned from ESET to the Link Platform.
  • This strategic move is aimed at significantly enhancing activation times for zero-trust networks, reducing them from hours to mere minutes.
  • An additional benefit of this transition is the expanded ability to display comprehensive network adapter settings information for each installation.

ENDPOINT VERSION 2.0 AND PORTAL UPDATES - 07 SEPTEMBER 2023

IMPROVED FEATURES:

• Device Control: It’s now possible to specify which device-types to block (USB-
  storage, bluetooth, printers etc).
  • Note: Existing USB-block configurations are migrated, please check your
    configurations to validate they are correct.
• Detection Reports: Split detection information into three reports: Active, Anti-Virus and Firewall.
  • Each entry now contains more information about the threat.
• Task Scheduling: Triggering a task (reboot PC, schedule scan, isolate from network) is now processed faster on the client.
• Task Scheduling: It’s now possible to schedule network isolation and on-demand scan in bulk (used in the new detection reports).
• “Attention Required”: Added new problem when the security software reports outdated detection engine with “Update now” action.
• Port status: Now displays “Unknown” if the Link platform has been offline for more than 15 minutes.
• Cache configuration: New option “Route through Dualog”. Enables users to configure if traffic is routed to apps.dualog.com:2223, or directly to the ESET public-cloud content-delivery-network.
• Cache configuration: Now shows the currently elected cache for each network on the ship in the configuration section.

IMPROVEMENTS:

• Error logging: “ESET device not found” no longer logs as exception in the log
  system.
• Message Queue: Now publishes a message when a new client is activated.
• Enhancement: Now uses Dotnet 6 LTS

BUGS FIXES:

• Active detections (previously unresolved detections): Active detections are now updated in the portal if they have been handled by the security product. This prevents the “Unresolved detection” count to increase forever.
• Task Scheduling: Fixed a rare problem where tasks (Reboot, scan, isolate) could be started without being sent to the client.
• On-demand Scan Task: Now disables the “Schedule scan now” if it is already scheduled for an installation.
• ESET Status: ESET status is now only “Up-to-date” if the security software was updated within the last 48 hours. Previously it was marked as “Up-to-date” when the update job started.
• Trusted Network: No longer allow saving if validation fails.
• Port Status: No longer show red dot if both ports are open.
• Cache configuration: Now works on mobile view

ENDPOINT VERSION 1.5 - 28 JUNE 2023

IMPROVEMENTS:

• Support disabled proxy chain to Dualog data center. It is now possible to let the ship talk directly to the ESET content-delivery network.

BUGS FIXES:

• Now allows ESET Remote Agent traffic through the proxy (the port 2222 traffic)

ENDPOINT VERSION 1.4 AND PORTAL UPDATES - 20 JUNE 2023

NEW FEATURES:

• Attention Required: Problems now have actionable buttons.
  • Restart Required: “Restart device” button
  • Windows Update pending: “Update now” button
  • Ports blocked: Link to knowledge-base article
  • Isolated from network: “Stop isolation” button
• Compares number of threats stopped last 30 days (0-30 days ago) with the threats from the previous 30 days (30-60 days ago) and shows it in a graph at the bottom of the Endpoint status page.

IMPROVEMENTS:

• Error logging: “ESET device not found” no longer logs as exception in the log
  system.
• Message Queue: Now publishes a message when a new client is activated.
• Enhancement: Reports status to shore during automatic cloud deployment (download started and completed, and installation started and completed)
• Enhancement: Now reacts to push notifications (LiveLink) if cache configuration or automatic cloud deployment configuration changes.

BUGS FIXES:

• Configuration (i.e. USB-block): Now correctly updates assignments if tags or installations are changed.

BACK-END UPDATES - 09 MAY 2023

NEW FEATURES:

• Proxy Election: The proxy election now favors existing proxies when deciding which installation to use as proxy.
  • This means that new installations that are added won’t “overtake” the role as proxy - unless this new installation has a larger network reach.
• Proxy Configuration: Threshold for considering installations as “offline” has been adjusted to reduce the changes performed to ESET proxy policies.
• This will cause fewer changes to proxy configuration.
  • Proxy Installations: Online now, or within the last 10 minutes
  • Proxy Clients: Online now, or within the last 60 minutes

IMPROVEMENTS:

• Client activation: Activation of installations has been moved to a dedicated back-end service.
  • This adds automatic clean-up of completed activation tasks, and prevents multiple activation-operations to be sent to the same installations

ENDPOINT VERSION 1.3 - 02 MAY 2023

NEW FEATURES:

• Remote installation: It is now possible to trigger automatic cloud deployment one installation at the time - not just for the whole organization.
• New problem supported in “Attention Required”: Now reports if “Automatic ESET update” is disabled in client.
• In “Device Overview”, “Attention Required”, “Detection Report” and “Network Graph”: Filters/selection are added to the URL - allowing links to these pages.
• The filters/selection now also remain if the user reloads the page.
• Added “Attention required” to the installation management page that consider only the selected installation.
• “Installation” tab is renamed to “Download”
• Installation management: Network isolation start and stop are merged into one button

IMPROVEMENTS:

• Replaced/discarded ESET installations now have their licenses deactivated automatically.
• Under-the-hood weighting of proxies allow an extra layer of manual control of the proxy election.
• Enhancement: Added support for 32-bit operating systems
• Enhancement: Client checks status of required ESET ports (2222, 2223). Status
  is reported to apps.dualog.com

BUGS FIXES:

• Installation information pop-up: Both IPv4 and IPv6 IP-addresses now show correctly and don’t overlap.
• “Installation management” page now remembers where the user came from, and returns the user to the correct place if “Go back” is clicked.
• User interface now correctly orders by ship name (e.g. Cache configuration, Select ship for network”).
• Trusted network configuration now validates input correctly to avoid incorrect IP addresses to be used.
• Re-installing ESET on an active Link Installation now correctly updates the ESET-link “under the hood”.
• Various typos (e.g. ESET is now always in capital letters)

DUALOG PORTAL - 09 FEBRUARY 2023

IMPROVEMENTS:

• Fixed the missing link in "read more" under the ship status.

DUALOG PORTAL - 12 JANUARY 2023

NEW FEATURES:

• Network graphs for each ship
• Configuration of "trusted networks"
• Isolate suspicious computers
• Remote reboot of computers

DUALOG PORTAL - 15 NOVEMBER 2022

NEW FEATURES:

• On-demand scan.
• Windows update: Shows pending updates as well as having the option to trigger an update from the portal
• Shows if a restart is required on a computer (for instance after an upgrade)
• Error message if some of the ports required for the endpoint are blocked

ENDPOINT CLIENT 1.3 - 11 NOVEMBER 2022

NEW FEATURES:

• Added support for 32-bit operating systems.
• Client reports availability status to apps.dualog.com for ESET Ports (2222, 2223)

DUALOG PORTAL - 08 SEPTEMBER 2022

NEW FEATURES:

• Automatic (and unattended) installation of the ESET Security product under the Installation tab.

DUALOG PORTAL - 07 JULY 2022

NEW FEATURES:

• Device status - provides the updated status of each ship and installation.
• Detection reports - lists all detections made by the service.
• Unattended cloud-based installation of the ESET software.
• Enhanced stability on the automatic ESET activation.