Dualog Endpoint - Changelog

INTRODUCTION

This page lists every changelog to Dualog® Endpoint since its first release.

SHORE UPDATES -  18 MARCH 2024

NEW FEATURES:

  • New ship page: Added new page that contain devices, problems and detections for one ship. The page also contains a software inventory for the whole ship- with details per installation (e.g., version number and installation date)

  • Status page:

    • Now shows how many installations are up-to-date for each ship.

    • Now displays icons for ships with one or more installations with detections or problems that require attention.

    • Added link to the ship page.

  • Installation page: Added details about the installation:

    • OS build number for OS

    • Last boot time

    • ESET security software

    • ESET security software heartbeat

  • Installation page:
    New section that list the last 50 tasks performed on the installation (i.e., activation-, reboot-, scan-, update- or isolate-tasks).

BUGS FIXES:

  • Status page: No longer scrolls to the top of the page when a ship is clicked on the status page.

  • Attention required: Fixed bug where clicking “Restartˮ would just refresh the page instead of showing the restart model.

  • Detection page: Itʼs now possible to select just one row in the detection report. Previously all rows were selected, even if just one check-box was checked

IMPROVED FEATURES:

  • Link platform installation page: Clicking “Go to endpointˮ now takes the user to the installation management page for the select installation.

  • Installation page: Refactored page into components for manageability

  • Ship page: Refactored page into components for manageability

  • Behaviour: Go-back links now say “Go backˮ and return the user to the previous page, instead of always going to the main status page.

SHORE UPDATES -  15 MARCH 2024

NEW FEATURES:

  • Task status: Add APIs for listing task history for installations.

    • Note: This is just the API-part, added to facilitate upcoming features in the portal.

BUGS FIXES:

  • Hardware inventory: Fix bug in data extraction of printer information.

  • Detection log: Added correct ship ID to the detection log entries. It was previously the company ID.

IMPROVED FEATURES:

  • Client service: Add previous and new state for port blocked/open reports from ships in Kibana logs.

  • Dualog ESET Protect API: Minor performance improvement. Lock preventing parallel execution now only protects the request, not serialization of result

SHORE UPDATES - 06 MARCH 2024

NEW FEATURES:

  • Installation page/Software list: Added uninstall software feature.

    • Uninstallation is only supported for some applications.

    • Uninstallation requires 2FA.

  • Restart modals: Now shows if there is an existing scheduled restart pending and when that will happen.

BUGS FIXES:

  • Secretˮ ship overview page: Fixed ordering across multiple pages in software-by-ship list.
    • This page is hidden because itʼs work in progress. The page can be previewed using this URL format:

IMPROVED FEATURES:

  • Installation page: Network adapter list is updated to be more clear on which adapters are connected and not.
    Attention required: Clarified “Restart requiredˮ message - now says “Weʼve updated to security software. Restart
    now to install the latest versionˮ.
    Link installations page: Now shows Endpoint version in installation list.

SHORE UPDATES -  24 JANUARY 2024

BUGS FIXES:

  • ESET activation: Fixed problem where activation was activated if ESET was reinstalled on a client.
  • Device Status: Fixed “1 Jan 1”-update date problem after moving from GraphQL to ServerAPI.

IMPROVED FEATURES:

  • OnDemand Scan: Now clears all current active detection for devices that are scanned. This is used to remove infections that are no longer present (e.g., on disconnected USB-devices)
  • Software Uninstall: Added API-support for software uninstallation.
  • Logging: Various clarifications in log messages.
  • Added last boot time and security product name to device status.

SHORE UPDATES -  11 JANUARY 2024

BUGS FIXES:

  • Reboot required: Also include “Reboot recommended” in this attention required-event.
  • Cloud deployment: Now resets cloud deployment config after successful installation to prevent automatic re-install in case of manual uninstall.
  • Device Status: More robust extraction of data from ESET back-end. No longer risk waiting an hour or more to get updated status.
  • Network/Config services: More robust assignment of policies. No longer risk waiting an hour or more to get caching or device control configuration applied.
  • Device Status: Removed memory leak.

IMPROVED FEATURES:

  • Ship Page: Added API with version number below software name for better ship grouping for future use.
  • Detection: Added “Clear” API endpoint for future use.
  • Added push notification to ESET Remote Agent to immediately perform tasks. For future use.

SHORE UPDATES -  20 DECEMBER 2023

BUGS FIXES:

  • Tasks status report: Now gets data from ServerAPI-report instead of the deprecated GraphQL API in ESET Protect. This will reduce the time needed for updating completed- or failed task status on the apps-portal.
  • Update time: Fixed bug where ESET update time was one day off in the device status in the portal, if the computer browsing the apps-portal was using local time with a positive offset (e.g., CET and “eastwards”).
  • Multiple typos

IMPROVED FEATURES:

  • Restart computer: Added support for scheduling a restart to happen in 1 hour, 5 hours, 1 day, a week or a month.
  • Attention Required: Added support for ESET “Attention required”-problem where proxy traffic is intercepted and blocked on
    the ship.
  • Activation tasks: Clean-up failed tasks after one hour instead of 48 hours to speed up report generation.
  • Client registration: Now records “uninstalled”-time on installations if ESET is uninstalled and/or reinstalled.
  • Pre-release: Added APIs for a ship overview page for software installed (Pending user interface support).
  • Reboot PC: Added API support for bulk actions on restart PC.
  • Software: Added API support to uninstall an installed application.

SHORE UPDATES -  07 DECEMBER 2023

BUGS FIXES:

  • Removes usage of local time in a few services. Now always uses UTC.
  • Fix permission error on “Renew network adapter information” - now requires
    member.

IMPROVED FEATURES:

  • Now provides installed software for each installation with Endpoint and ESET installed
  • Client registration API now provides an incremental list of newly added
    installations
  • Optimized memory usage in Tasks API by changing array to IEnumerable
  • Reduced log level from error and warning to information for common (non-error)
    messages

ENDPOINT VERSION 3.2 -  03 NOVEMBER 2023

BUGS FIXES:

  • Cleans up any existing (incomplete) ESET installers created by older versions of Dualog Endpoint.

ENDPOINT VERSION 3.1 AND PORTAL UPDATES -  01 NOVEMBER 2023

IMPROVED FEATURES:

  • This release adds functionality required to support the upcoming version of Dualog Endpoint client 3.1
  • Note: Requires Client version 3.1 or later
    • The shore side now shows download progress for cloud deployments under the “Download” tab.
  • Cloud deploy: Now always show the installation by ship table in the cloud deploy for viewing status.
  • Port status: Shows “Unavailable” if installation does not support this feature.
  • Proxy config: Shows “Unavailable” if installation does not support “Route through Dualog”.

BUGS FIXES:

  • Network Isolation: No longer show error message when clicking “cancel” in the network isolation modal window.
  • Clean-up: Removed unused code from the previous detection-log system.
  • Cloud deploy: Now show all ships with a count of installations in the deployment status table.

ENDPOINT VERSION 3.0 AND PORTAL UPDATES -  09 OCTOBER 2023

IMPROVED FEATURES:

  • This release adds functionality required to support the upcoming version of Dualog Endpoint client 3.0.
  • Note: Requires Client version 3.0 or later
    • The installation management page now contains more information about the network settings of the installation:
      • Network Name
      • Network Driver Name
      • DNS, Gateway, DHCP settings
  • Note: Requires Client version 3.0 or later:
    • The automatic proxy configuration is now applied faster for new installations.
    • This will increase the activation time substantially in zero-trust networks
  •  

SHORE UPDATES - 23 SEPTEMBER 2023

IMPROVEMENTS:

  • Introduces compatibility with the imminent release of Endpoint Client version 3.0.
  • In the forthcoming client update, network information reporting is being transitioned from ESET to the Link Platform.
    • This strategic move is aimed at significantly enhancing activation times for zero-trust networks, reducing them from hours to mere minutes.
    • An additional benefit of this transition is the expanded ability to display comprehensive network adapter settings information for each installation.

ENDPOINT VERSION 2.0 AND PORTAL UPDATES - 07 SEPTEMBER 2023

IMPROVED FEATURES:

  • Device Control: It’s now possible to specify which device-types to block (USB-
    storage, bluetooth, printers etc).
    • Note: Existing USB-block configurations are migrated, please check your
      configurations to validate they are correct.
  • Detection Reports: Split detection information into three reports: Active, Anti-Virus and Firewall.
    • Each entry now contains more information about the threat.
  • Task Scheduling: Triggering a task (reboot PC, schedule scan, isolate from network) is now processed faster on the client.
  • Task Scheduling: It’s now possible to schedule network isolation and on-demand scan in bulk (used in the new detection reports).
  • “Attention Required”: Added new problem when the security software reports outdated detection engine with “Update now” action.
  • Port status: Now displays “Unknown” if the Link platform has been offline for more than 15 minutes.
  • Cache configuration: New option “Route through Dualog”. Enables users to configure if traffic is routed to apps.dualog.com:2223, or directly to the ESET public-cloud content-delivery-network.
  • Cache configuration: Now shows the currently elected cache for each network on the ship in the configuration section.

IMPROVEMENTS:

  • Error logging: “ESET device not found” no longer logs as exception in the log
    system.
  • Message Queue: Now publishes a message when a new client is activated.
  • Enhancement: Now uses Dotnet 6 LTS

BUGS FIXES:

  • Active detections (previously unresolved detections): Active detections are now updated in the portal if they have been handled by the security product. This prevents the “Unresolved detection” count to increase forever.
  • Task Scheduling: Fixed a rare problem where tasks (Reboot, scan, isolate) could be started without being sent to the client.
  • On-demand Scan Task: Now disables the “Schedule scan now” if it is already scheduled for an installation.
  • ESET Status: ESET status is now only “Up-to-date” if the security software was updated within the last 48 hours. Previously it was marked as “Up-to-date” when the update job started.
  • Trusted Network: No longer allow saving if validation fails.
  • Port Status: No longer show red dot if both ports are open.
  • Cache configuration: Now works on mobile view

ENDPOINT VERSION 1.5 - 28 JUNE 2023

IMPROVEMENTS:

  • Support disabled proxy chain to Dualog data center. It is now possible to let the ship talk directly to the ESET content-delivery network.

BUGS FIXES:

  • Now allows ESET Remote Agent traffic through the proxy (the port 2222 traffic)

ENDPOINT VERSION 1.4 AND PORTAL UPDATES - 20 JUNE 2023

NEW FEATURES:

  • Attention Required: Problems now have actionable buttons.
    • Restart Required: “Restart device” button
    • Windows Update pending: “Update now” button
    • Ports blocked: Link to knowledge-base article
    • Isolated from network: “Stop isolation” button
  • Compares number of threats stopped last 30 days (0-30 days ago) with the threats from the previous 30 days (30-60 days ago) and shows it in a graph at the bottom of the Endpoint status page.

IMPROVEMENTS:

  • Error logging: “ESET device not found” no longer logs as exception in the log
    system.
  • Message Queue: Now publishes a message when a new client is activated.
  • Enhancement: Reports status to shore during automatic cloud deployment (download started and completed, and installation started and completed)
  • Enhancement: Now reacts to push notifications (LiveLink) if cache configuration or automatic cloud deployment configuration changes.

BUGS FIXES:

  • Configuration (i.e. USB-block): Now correctly updates assignments if tags or installations are changed.

BACK-END UPDATES - 09 MAY 2023

NEW FEATURES:

  • Proxy Election: The proxy election now favors existing proxies when deciding which installation to use as proxy.
    • This means that new installations that are added won’t “overtake” the role as proxy - unless this new installation has a larger network reach.
  • Proxy Configuration: Threshold for considering installations as “offline” has been adjusted to reduce the changes performed to ESET proxy policies.
  • This will cause fewer changes to proxy configuration.
    • Proxy Installations: Online now, or within the last 10 minutes
    • Proxy Clients: Online now, or within the last 60 minutes

IMPROVEMENTS:

  • Client activation: Activation of installations has been moved to a dedicated back-end service.
    • This adds automatic clean-up of completed activation tasks, and prevents multiple activation-operations to be sent to the same installations

ENDPOINT VERSION 1.3 - 02 MAY 2023

NEW FEATURES:

  • Remote installation: It is now possible to trigger automatic cloud deployment one installation at the time - not just for the whole organization.
  • New problem supported in “Attention Required”: Now reports if “Automatic ESET update” is disabled in client.
  • In “Device Overview”, “Attention Required”, “Detection Report” and “Network Graph”: Filters/selection are added to the URL - allowing links to these pages.
  • The filters/selection now also remain if the user reloads the page.
  • Added “Attention required” to the installation management page that consider only the selected installation.
  • “Installation” tab is renamed to “Download”
  • Installation management: Network isolation start and stop are merged into one button

IMPROVEMENTS:

  • Replaced/discarded ESET installations now have their licenses deactivated automatically.
  • Under-the-hood weighting of proxies allow an extra layer of manual control of the proxy election.
  • Enhancement: Added support for 32-bit operating systems
  • Enhancement: Client checks status of required ESET ports (2222, 2223). Status
    is reported to apps.dualog.com

BUGS FIXES:

  • Installation information pop-up: Both IPv4 and IPv6 IP-addresses now show correctly and don’t overlap.
  • “Installation management” page now remembers where the user came from, and returns the user to the correct place if “Go back” is clicked.
  • User interface now correctly orders by ship name (e.g. Cache configuration, Select ship for network”).
  • Trusted network configuration now validates input correctly to avoid incorrect IP addresses to be used.
  • Re-installing ESET on an active Link Installation now correctly updates the ESET-link “under the hood”.
  • Various typos (e.g. ESET is now always in capital letters)

DUALOG PORTAL - 09 FEBRUARY 2023

IMPROVEMENTS:

  • Fixed the missing link in "read more" under the ship status.

DUALOG PORTAL - 12 JANUARY 2023

NEW FEATURES:

  • Network graphs for each ship
  • Configuration of "trusted networks"
  • Isolate suspicious computers
  • Remote reboot of computers

DUALOG PORTAL - 15 NOVEMBER 2022

NEW FEATURES:

  • On-demand scan.
  • Windows update: Shows pending updates as well as having the option to trigger an update from the portal
  • Shows if a restart is required on a computer (for instance after an upgrade)
  • Error message if some of the ports required for the endpoint are blocked

ENDPOINT CLIENT 1.3 - 11 NOVEMBER 2022

NEW FEATURES:

  • Added support for 32-bit operating systems.
  • Client reports availability status to apps.dualog.com for ESET Ports (2222, 2223)

DUALOG PORTAL - 08 SEPTEMBER 2022

NEW FEATURES:

  • Automatic (and unattended) installation of the ESET Security product under the Installation tab.

DUALOG PORTAL - 07 JULY 2022

NEW FEATURES:

  • Device status - provides the updated status of each ship and installation.
  • Detection reports - lists all detections made by the service.
  • Unattended cloud-based installation of the ESET software.
  • Enhanced stability on the automatic ESET activation.
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