Dualog Portal - Enabling of Self Password Reset Feature on Connection Suite

INTRODUCTION

The redirect.jpg Onboard Self Password Reset feature has been introduced from Connection Suite 2.39 and onward. In order to allow one or more users onboard to have access to the password reset administration page, the access right must be assigned accordingly. The shore administrators will have to allow this privilege on the related user group(s). 

 

PROCEDURE FOR ALLOWING PASSWORD RESET APPROVAL

On the Dualog portal

  1. Go to Main Menu > Ship Staff
  2. Select the Groups tab
  3. Identify the relevant user group. Normally, it is the group that the Master or vessel account is assigned to.
  4. Select the Permissions tab
  5. Scroll down the permissions list, till you find Reset Password
  6. Click on the leftmost radio button ( Full access )
  7. You will be prompted to save the change. 
  8. Click on "Save" to store changes.
  9. Allow vessel(s) to connect to shore ( or do a Manual connect) to ensure that the new configuration is updated on the vessel.

Note: This new privilege will be applied to all accounts within the selected user group(s), and it will take effect upon the next few connections made by the vessels.

 

 

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