Dualog Portal - Connection Suite Account Administration

INTRODUCTION

This article will explain how to perform the following account administration tasks on Dualog Portal, where you will need an account with the role "Owner" to perform the necessary user account administration.

• New Account Creation (Crew Account or Ship Account)
• Disable or reactivate existing accounts (Individually or multiple)

For password resets, please refer here.

NEW ACCOUNT CREATION

1. Upon logging in to Dualog Portal, navigate to the top left menu > Ship Staff


 

2. Select Account Type (either Crew Account or Ship Account)

3. Click on the Create Account button

4. Fill in all mandatory information

ACCOUNT DEACTIVATION/REACTIVATION

1. Upon logging in to Dualog Portal, navigate to the top left menu > Ship Staff
   
   
    
2. Select the account > Set to "Disable" or "Active" on the Account status
   
    

• MASS SELECTION (ENABLE/DISABLE)

1. You can manually select multiple accounts or check the "select all" box to select all 20 accounts within the page itself.
2. Proceed to enable or disable the selected accounts.